In general all surgeries are by appointment only. However, if you need to be seen urgently and an appointment is not available, we will see you on that day.
In these circumstances we will not be able to give you a precise appointment time but we will make every effort to see you as soon as we can. To help us give a good service to everyone, we would ask that you request an urgent appointment only for problems which genuinely cannot wait.
We book 10 minutes for every routine appointment and we endeavour to run our surgeries punctually. Inevitably, we may sometimes have to see emergencies in the surgery, or we may have to go out on an urgent visit. In addition, some patients may need more time than others. We hope, therefore, you will understand if the surgeries sometimes run late. If you think you will need more then 10 minutes to discuss your problem, please advise the receptionist at time of booking.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.